Premium add-on licence holders can open a support ticket through the form below.
If you’re looking for support of the free core version, head over to our support forum.
Support is available Monday – Friday. Support will not be available on the 24th and 25th of December as well as the 31st of December and 1st January.
Make sure to insert the debugging information from your plugin as we will be needing that as a first step in troubleshooting.
When sending in a support request, please include the system information for your installation. The video below shows you how to easily obtain system information from the Debugging screen.