Premium add-on licence holders can open a support ticket through the form below.

If you’re looking for support of the free core version, head over to our support forum.

Support is available Monday – Friday.

Before submitting a support request, we suggest you read the documentation and browse through the FAQ page, which has most of the common questions answered.

Make sure to insert the debugging information from your plugin as we will be needing that as a first step in troubleshooting.

System information

When sending in a support request, please include the system information for your installation. The video below shows you how to easily obtain system information from the Debugging screen.