We currently have limited support resources available. Please allow up to 48 hours between replies. We are working on bringing this back down to 24 hours as soon as possible.

If you’re looking for support for the free core version please head over to our support forum.

Premium add-on licence holders can open a support ticket through the form below.

Support Limitations:

  • Support is available Monday to Friday between 9am and 9pm CET. Support during the remaining hours is provided depending on the availability of our support staff.
  • Before submitting a support request, please scroll through our documentation and browse through the FAQ page, which has most of the common questions already answered.

If you require further help from our support team please make sure to include your System Information and the Debugging Information from your plugin as we will need this as part of the first step in the troubleshooting process.