Black Friday: Up to 40% off all plans!

Offer automatically applied at checkout
Days
Hours
Minutes
Seconds

FAQs

Find answers to common questions and step-by-step solutions.

Glossary

An alphabetical list of terms and their definitions.​

Video Library

Discover our tutorials

This help doc applies to version 4. If you’re using version 5, please refer to the updated documentation here.

Images Not Importing – Check the Error Log Entries

Contents

There are times when you might have trouble importing images for some reason or another. A vital step in troubleshooting for the images is to check the debugging (error) logs for issues.

To check the logs:

  • Go to the RSS Aggregator > Debugging page in your Dashboard.
  • Check if you are able to see any errors related to images,
  • If you see nothing, please change the Log Level Threshold (found in RSS Aggregator > Settings) to Error and Below and re-import the problematic posts.
NOTE: Once your testing is completed, please change the
Log Level Threshold setting back to
Default to prevent filling up your error log with unnecessary logs.

Some common errors we have seen over time include the following:

  • Error downloading image “http://example.com/something.jpg” for post #123: The uploaded file could not be moved to wp-content/uploads/2015/09.
  • Error downloading image “http://example.com/something.jpg” for post #456: File is empty. Please upload something more substantial. This error could also be caused by uploads being disabled in your php.ini or by post_max_size being defined as smaller than upload_max_filesize in php.ini

For cases like the above, you would need to get in touch with your web host and point them to these errors as they are related to your server, not WP RSS Aggregator. If you see a different error, please contact us via our premium support channel.

GIVE FEEDBACK

Was this article helpful?

Still stuck?

Find Your Perfect Plan

Answer a few questions, and we’ll recommend the best option for you!