There are times when you might have trouble importing images for some reason or another. An important step in finding the cause is to verify how a feed provides an image.
Where are the images found?
- Please first verify whether a feed contains an image.
- Once that is verified, please check the location of the images as explained below.
The URL of the image as seen above will be in a tag.
To confirm, check if the image is present in the following:
- In the content (content or description tags).
- In the <enclosure> tag.
- In the <media:thumbnail> tag.
Depending on what you discover from the feed source, proceed with the following steps:
- Check your feed source settings and general settings.
- Check the settings tabs based on which add-on you’re using.
- Confirm that you are trying to import from the correct place based on the image tag determined above.
